The landlord of this property was an established investor with multiple properties in her portfolio. She was used to working with large chain agencies and was pleasantly surprised to learn through us that sometimes big does not always mean best.

Next Step had worked with this landlord on another project and having been pleased with our service on that, she instructed us again on a tenant find basis. There are different levels of service that we can offer a landlord looking to let their property. These range from let only, to managing ongoing rent collection, to full property management and everything in between. We are always happy to accommodate a landlord and their individual requirements.

This property was a 4-bedroom mid terrace property with easy access to Brixton and Clapham. This made it a dream location for young professionals and we built a marketing strategy based on this.

Next Step did not manage this property but nevertheless politely liaised with the current occupiers to ensure it was adequately presented for the professional photoshoot, virtual tour and eventual viewings. It can sometimes be a challenge for an agent to liaise with current tenants, particularly if there is not an established relationship with them through prior letting or management. At Next Step we pride ourselves on our personal touch and approachability. We are always happy to liaise with an existing tenant so that a landlord doesn’t have to act as a “go between”.

The listing went live on 3 March and we were immediately inundated with requests from applicants. To ensure the current tenants and landlord were not overwhelmed with viewings, we carefully vetted each applicant prior to booking a viewing for them. At the end of this process the list was still long, so we conducted an open house with back to back viewings over the course of one day – a lot more efficient and convenient for an existing tenant.

Next Step Estates comes into its own with open homes. We have a lot of experience with them and often generate excellent results from them. We adopt a flexible approach that ensures all applicants leave feeling like they have had a good experience. Such touches can often help sway an applicant into making an offer.

At the end of Tintern Street’s open home we received five offers! Four of these offers were over asking price with the highest offer being £450 per calendar month more. This is an outstanding result that we believe was achieved through our targeted and discerning marketing strategy that created buzz and painted the property in a very desirable light.

On top of this incredible rental offer we also managed to agree terms with the tenants that included a two year tenancy. Once an offer is received the work really begins. At Next Step we provide a full tenancy finding service that includes reference checking a successful applicant, collecting and managing the tenancy deposit and first month’s rental, arranging relevant property checks, completing check in and updating utilities.

The landlord was delighted with our results. She was able to see how a personalised and direct service from an independent agency can often produce the best outcome when renting a property.

Check out Tintern Street, SW4 7QQ below.